May 2, 2015
Overview of Episode #8. The following topics are
covered:
- What can go wrong with 360 Degree Feedback - Why Greg Said He'd
Never Use It
- What can go right with 360 Degree Feedback - Why Greg Decided
to Try It Again and the Results and Two Things Companies Should Ask
and Answer, BEFORE They Do This
- How To Tips for Debriefing the Results with a Leader and the
Leader's Manager
- What Are Blind Spots and How Greg Handles Them
- A Success Story, Tools and Resources for Debriefing/ Coaching
and What You Have to Have to Be a Great Coach
-
Full Shownotes
- Contact Suzie
An Interview with
Consultant Greg Gregory, Christopher Management
Consultants
Topic #1: About Greg Gregory and What Can Go
Wrong with 360 Degree Feedback
Timing on
Recording: @ 1:48 ---
Timing on
Recording: @ 4:35 ---
- Greg
Gregory's background and why his company is Christopher Management
Consultants
Timing on
Recording: @ 7:40 ---
- What Greg did not like about 360 degree feedback:
- Saw bad results when there was no follow up
- Without context and support people narrow in on (and get
stuck around) negative feedback
- In one situation - the person was singled out, her results
were never reviewed with her and she was devastated by the
results
Topic # 2: Why Greg
Decided to Give 360 Degree Feedback a Try, and What Happened.
Plus, Two Things You Have to Know Up Front
Timing on
Recording: @ 13:00
---
- Greg likes these features in the 20/20 Insight tool that Suzie
provides:
- Ability to tailor and customize the Survey to the situation
- Being able to see scoring trends and uncover blind spots
- Raters can add comments after every numerical score, these
comments make for solid coaching moments and conversations
- Recommendations for Development provided within 20/20 Insight are
helpful
- Summary Questions at the end
- Results - two situations: one where 360 feedback did not make a
difference, and one where it did make a difference
Timing on
Recording: @ 24:00
---
- Two Questions every company should ask and answer before
committing to 360 Feedback:
1) Why are you doing this? (If the answer is to help
the person, you are on track.)
2) What is your plan for debriefing, coaching and
accountability? (You have to have a full plan for follow up
and encouragement.)
- When companies should and should not use 360 degree
feedback
Greg Gregory's Favorite Definition
of Leadership:
"Leadership is the art of mobilizing others to want to struggle for
shared aspiration."
Topic #3: How To Steps for Debriefing and What's
a Blind Spot?
Timing on
Recording: @ 34:00 ---
- Greg's How-To Steps for
Debriefing:
- Allows 1.5 hours for the debrief and conduct sit
face-to-face
- Has the supervisor in the meeting
- He gives the Person being rated and his/her's Manager the
report the day before
- Marks up the Results with notes and comments (in
advance)
- Reviews results and asks questions and discusses
highlights
- Goal is to set up for a discussion about what's next and @ action
steps that will be considered
- Make the action steps measurable, if at all possible
- Subtle in his coaching of the Person's manager or
supervisor
- Suzie's
Article: Top Thirteen 360 Degree Feedback
Mistakes
Timing on
Recording: @ 40:13 ---
- Blind Spots
- Parts of our nature or personality that we are not aware
of...
- Look for these prior to the debrief meeting
- Uplifting ones and negative
- Preparing ahead of time, especially for the negative ones - how
to give the truth and be kind and helpful
Timing on
Recording: @ 52:21 ---
- Topic #4: Success! Favorite Development
Resources for Coaching
- Story about person being
coached was promoted and Greg was invited to the promotion
announcement
- It takes time to change behaviors and soft skills, typical
engagement 40 sessions in a year, approximately 1 hour a week.
- "Have to go where the person is..."
- Often times people need help with understanding key leadership
principles
- Likes John Maxwell books on leadership, as well as Colin
Powell
- "Coaches and consultants have to have audacity and
courage..."
- Greg's favorite definition of leadership,
"Leadership is the art of mobilizing others to want to struggle
for shared aspiration."
- Contact
information for Greg Gregory, Christopher Management
Consultants:
- phone 678-513-1081
- email
greg@christophermanagement.com
Subscribe via iTunes or Leave a
Review
Related Podcast:
Next Episode #9 - Coming Soon: Top
360 Feedback Mistakes
Related Service:
360 Feedback Tools and
Resources
Complimentary Consulting
Call:
Contact Suzie
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